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THE TRAINING
A guided 12-months Implementation
Programme.
A programme that helps teams engage residents in running the location together.
- by people who do reception themselves.
WHAT'S INCLUDED
12
months
Core Training
Learn-As-You-Do.
A guided change process for all staff at a location.
+2 Years
+ Hotline
& New Hire Support
Total = 3 years support
Activation Day
The team understands what needs to change and why.
Guided Implementation
Bi-weekly calls with the staff to guiding them through the change.
Return Day
On the ground support at key moments
CampToCampUs
Learning App
& Hotline
The “next step in the pocket” digital companion.
OPTIONAL:
Train-The-Trainer:
​Scaling Fast over the next few years?
We can also provide training for some teamembers to be able to train new staff autonomously in the future.
Questions we often get
Who is this for
What is the training like
How long is it
How much does it cost
THE METHOD
Gradual, Safe and deeply Rewarding.
1
Start with
AWARENESS
Resident Accountability is created or prevented by staff, teams need to understand how.
2
Improve
COLLABORATION
Shifting Interactions with residents to act as partners solving problems together.
3
Structure
ONE TEAM
Residents are gradually handed over responsabilites by staff.
HOW IT WORKS
Staff first then Residents
Behaviour Training + Facilitation techniques so staff can create the right conditions for residents to take ownership.
Practical
Learn-by-doing
Not classroom teaching, you learn new ways of working by practising. Tools created by people who do reception themselves.
Adapts to your current ways of working
The method is built to be compatible with any existing ways of working and procedures. We plug into your existing rythm and setup.
​​Measurable Outcomes & Milestones
You see progress as it happens. Tasks transferred to residents, better working conditions, less tension, and residents take decisions for themselves.
“This is not another program, it’s a different way of working, with residents stepping up. The atmosphere is much calmer and productive with it”
Social Worker - 350 residents (NL)
"When I stopped trying to do it all by myself and asked for help, the resident stepped up, right away. That was a moment."
Social Worker - 550 residents (BE)
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