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FOR RECEPTION TEAMS

Do more with less pressure on you.

When staff and residents work together locations become more safe, more humane and easier to manage. We help your team hand tasks over to residents safely. 

FROM DOING FOR 
TO DOING WITH

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We make sharing responsibility feel safe and a part of how you work.

A lot of what we suggest, you already do, sometimes without noticing, sometimes feeling guilty about it. We make it feel natural. 

More gets done, with less pressure on you.

"At first it felt scary to ask residents to do things, but now I see how sharing responsibility makes everything easier."

Social Worker - 350 residents (NL)

"It's humbling to see how much we decide for them  and what that does to people ."

Social Worker - 600 residents (BE)

Take less on yourself in a positive way. 

When we are busy and under pressure, the fastest way to help is to do things for people. This prevents accountability.

Practical tools for you to start pushing back some tasks to residents without tension.

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Stop always fixing or carrying too much

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Make better use of  the potential of residents 

Create Volunteer Programs with residents.

Do resident initiatives depend on the energy of individual staff or a small group of active residents?

Residents begin to organise day-to-day tasks: some residents become collaborators

Set-up a Community
Council. 

You collaborate with residents every day. But how much do they decide how and what you will collaborate on? 

Residents jointly decide living rules and schedules, in addition to your basic house rules.

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Build structures that keep participation high 

THE METHOD

Gradual, Safe and deeply Rewarding.

1

Start with 

AWARENESS

Resident Accountability is created or prevented by staff, teams need to understand how.

2

Improve

COLLABORATION

Shifting Interactions with residents to act as partners solving problems together.

3

Structure

ONE TEAM

Residents are gradually handed over responsabilites by staff.

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We know shelter from the inside.

Our approach is practical and apolitical.

They have trusted us: 

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If we don't involve people

in managing their own recovery and integration, we build systems that don't work.

NEXT STEPS:

From a conversation to a location that manages itself. 

1

Book a call (15 min)

Together we look at how you work today and whether our approach makes sense for you.
Then we design an approach that fits your context. Your team, residents and all the people around the table. 

2

We can Start Fast 

We do reception ourselves, and designed the method to work in any context. We move at the pace of your team, with clear goals outlined, but at the pace that your team sets.

3

Progress that Lasts

We make sure everyone is on-board and has the time they need to adapt. We embed our ways of working into how the location runs day to day so it keeps working long after we step back.

READY FOR A LOCATION EASIER TO MANAGE? 

Schedule a 15-minute conversation. No sales pitch, we see together if our approach is a good fit.

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