
FOR RECEPTION TEAMS
Do more with less pressure on you.
When staff and residents work together locations become more safe, more humane and easier to manage. We help your team hand tasks over to residents safely.
FROM DOING FOR
TO DOING WITH

We make sharing responsibility feel safe and a part of how you work.
A lot of what we suggest, you already do, sometimes without noticing, sometimes feeling guilty about it. We make it feel natural.
More gets done, with less pressure on you.
"At first it felt scary to ask residents to do things, but now I see how sharing responsibility makes everything easier."
Social Worker - 350 residents (NL)
"It's humbling to see how much we decide for them and what that does to people ."
Social Worker - 600 residents (BE)
Take less on yourself in a positive way.
When we are busy and under pressure, the fastest way to help is to do things for people. This prevents accountability.
Practical tools for you to start pushing back some tasks to residents without tension.

Stop always fixing or carrying too much

Make better use of the potential of residents
Create Volunteer Programs with residents.
Do resident initiatives depend on the energy of individual staff or a small group of active residents?
Residents begin to organise day-to-day tasks: some residents become collaborators
Set-up a Community
Council.
You collaborate with residents every day. But how much do they decide how and what you will collaborate on?
Residents jointly decide living rules and schedules, in addition to your basic house rules.

Build structures that keep participation high
THE METHOD
Gradual, Safe and deeply Rewarding.
1
Start with
AWARENESS
Resident Accountability is created or prevented by staff, teams need to understand how.
2
Improve
COLLABORATION
Shifting Interactions with residents to act as partners solving problems together.
3
Structure
ONE TEAM
Residents are gradually handed over responsabilites by staff.

We know shelter from the inside.
Our approach is practical and apolitical.
They have trusted us:


If we don't involve people
in managing their own recovery and integration, we build systems that don't work.