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THE PROGRAMME

From Shelter to Participation

A guided implementation programme
guiding staff to work with residents as  collaborators.

WHAT'S INCLUDED

12

months

Core Training

Learn-As-You-Do.

A guided change process for all staff at a location.

+2 Years
+ Hotline 
& New Hire Support

Total = 3 years support

Activation Day

The team understands what needs to change and why. ON LOCATION

Guided Implementation

Bi-weekly calls with the staff to guide them through the change.

Return Day

On the ground support at key moments

CampToCampUs
Learning App
& Hotline

The “next step in the pocket” digital companion.

OPTIONAL:
Train-The-Trainer:

​Scaling Fast over the next few years?

We can train some team members to train new colleagues autonomously.

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Questions we often get

THE METHOD

Gradual, Safe and deeply Rewarding.

1

Start with 

AWARENESS

Resident Accountability is created or prevented by staff, teams need to understand how.

2

Improve

COLLABORATION

Shifting Interactions with residents to act as partners solving problems together.

3

Structure

ONE TEAM

Residents are gradually handed over responsibilities by staff.

HOW IT WORKS

Staff first then Residents

Behaviour Training + Facilitation techniques so staff can create the right conditions for residents to take ownership.

Practical
Learn-by-doing

Not classroom teaching, you learn new ways of working by practising. Tools created by people who do reception themselves. 

Adapts to your current ways of working

The method is built to be compatible with any existing ways of working and procedures. We plug into your existing rhythm and setup.

​​Measurable Outcomes & Milestones

You see progress as it happens. Tasks transferred to residents, better working conditions, less tension, and residents take decisions for themselves.

Find out what steps you can take in your location: 

Ownership doesn't happen overnight. It is a gradual process of change:

Taking part

Shared Responsibility

Deep Collaboration

Shared Powers

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“This is not another programme, it’s a different way of working, with residents stepping up. The atmosphere is much calmer and productive with it”

Social Worker - 350 residents (NL)

"When I stopped trying to do it all by myself and asked for help, the resident stepped up, right away. That was a moment."

Social Worker - 550 residents (BE)

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