RESIDENT PARTICIPATION TRAINING
From shelter to participation.
For ten years we’ve helped refugee reception locations run calmer, safer and more humanely by involving residents instead of doing everything for them.
EVERYWHERE WE SEE THE SAME PROBLEMS
The pressure isn’t the residents. The problem is how we work.
If we don't involve people in managing their own recovery and integration,
we build systems that don't work.
SIMPLE TO SAY BUT HARD TO DO
A method to increase resident participation
by people who do reception themselves.
Staff
From Doing For
to Doing With
250,000 people
We worked with: our method is built from the realities of the ground.
Residents
From Waiting
To Taking Part
11 years
Doing shelter and reception work ourselves.
Neighbours
From a place of Welfare
to a Neighbourhood
10 countries
Tested in emergency, transit, and destination contexts.
WE TRAIN RECEPTION LOCATION STAFF
Resident Participation starts by Training Staff
Change starts with Staff,
then a few residents,
then the whole place.
We guide you step-by-step
over 12 months:
1
Activation Day
One day with the team on location.
2
Guided Implementation
Guided step-by-step with check-in sessions every 2 weeks
3
Hotline
Learning material and support available to all staff.
4
Return Day(s)
1 to 2 follow-up on location to support a specific milestone.
They work with us:
“Through Movement on The Ground's training, staff see that it's important to reason from the residents' needs and to place responsibility with the residents. The core is above all about letting go: when you listen to what residents want, you have to do less yourself and much more happens.”
FROM
Staff do everything for residents. usually because it’s faster, easier, or it feels good.
TO
Working together
with residents. Shoulder-to-Shoulder in managing day-to-day.
WHAT YOU CAN EXPECT:
Muncipality
A Safer and Calmer location
Lower Costs
Greater Social Impact
More community Support
Staff
Less Pressure
Better Relationship with residents
More Impact on residents' lives
More Job Satisfaction
Residents
More Self-Confidence
More Perspective and Patience
More Mental Space to Prepare future
Better able to connect to Locals